Privacy Policy

1. Introduction

HarvestCommons ("we," "our," or "us") is dedicated to respecting your privacy. This Privacy Policy elucidates how your information is collected, utilized, disclosed, and safeguarded by us when you access our website harvestcommons.sbs or employ our yacht charter offerings.

By utilizing our offerings, you are giving your consent to our data practices described in this document. This policy is in line with relevant privacy laws which include the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly provide to us when engaging with our services, which includes actions such as:

• Scheduling a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our site
• Partaking in surveys or special promotions

The types of data we collect could be:

• Identity and contact details (such as email, telephone, and address)
• Financial data for payments (securely handled via external service providers)
• Specific preferences and needs related to charter services
• Secondary contact details
• Any voluntarily provided dietary requirements or health-related information

2.2 Automatically Collected Information

Digital information about your device and browsing activities is automatically gathered when you navigate our website:

• IP address and geographical data
• Type and version of web browser used
• Analytics on the web pages you interact with and time you spend on our site
• Referral source websites
• Device specifics like model, screen resolution, etc.

2.3 Cookies and Tracking Technologies

To provide you with an optimized browsing experience, we make use of cookies and analogous tracking mechanisms. Their functions enable us to:

• Retain your chosen settings
• Track and evaluate site utilization and performance
• Deliver tailored content
• Refine our service offerings

You can customize your cookie settings via your web browser preferences or our website's cookie consent module.

3. How We Use Your Information

We employ the personal information collected for varied purposes such as:

• Service Provision: To render yacht charter services, manage bookings, and maintain communication regarding your reservations
• Client Support: To address your queries and offer support as needed
• Transaction Processing: To process payments and manage financial records
• Security: To uphold the integrity of our services and guard against fraudulent activities
• Promotional Outreach: To send you news and promotional material, contingent on your agreement
• Site Optimization: To scrutinize visitor patterns and enhance website capabilities
• Adherence to Laws: To comply with legal and regulatory obligations

4. Information Sharing and Disclosure

You can be assured that we do not sell, exchange, or lease your personal details to external entities. We may disclose your data in the following scenarios:

4.1 Service Providers

We might divulge information with credible external service providers that help us with payment processing, website support and upkeep, email campaigns, as well as analytics and customer service.

4.2 Compliance with Legal Obligations

Your information might be disclosed if mandated by law or in accordance with legal requirements, court summons, urgent situations, or probes into suspected fraud or unlawful activities.

4.3 Business Transitions

In case of business changes like a merger, acquisition, or asset sale, your personal information could be part of the assets transferred.

5. Data Security

We adopt suitable technical and organizational safeguards to protect your personal data against unauthorized access, alteration, exposure, or destruction. These safeguards encompass encryption, secure servers, controlled access, consistent assessments, and training for our staff.

Though we strive for the utmost security, no internet or electronic storage method can be guaranteed to be invulnerable. Therefore, we cannot assure complete security of your data.

6. Data Retention

Your personal information is stored only for the time necessary to realize the objectives for which it was gathered or as legally necessitated. Standard retention periods include:

• Charter reservations: 7 years (for tax purposes)
• Marketing communications: until you choose to opt out or delete your information
• Site usage insights: 26 months
• Customer service history: 3 years following the last interaction

7. Your Rights and Choices

You hold rights to access, correct, erase (within lawful bounds), data portability, opting out from marketing, and handling of cookies. Should you wish to exercise these rights, please reach out to us through the contact details provided below.

8. Third-Party Services

8.1 Google Analytics

For website analytical purposes, we utilize Google Analytics. You may opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integrations

Our website may include links to social media platforms that maintain their own privacy protocols.

8.3 Payment Processors

All payment transactions are conducted by PCI DSS-compliant third-party processors.

9. International Data Transfers

There may be circumstances where your data is processed in or transferred to countries other than Germany. In such cases, we ensure that adequate safeguards that align with applicable privacy laws are in place.

10. Children’s Privacy

We do not target individuals below the age of 13, and we do not intentionally collect their information. Should you suspect a child has provided us with their data, kindly notify us without delay.

11. Modifications to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices or legal mandates. Any amendments will be communicated through an updated policy post on our website, email notifications to registered users, or a visible announcement on our site. Continued use post-modification implies acceptance of the revised terms.

12. Contact Information

For inquiries about this Privacy Policy or our handling of data, please contact us at:

13. Adherence to Google Ads User Consent Policy

In accordance with the Google Ads user consent policy, you have the ability to change your consent to cookies or tracking at any time through our cookie settings.